A lone working solution built on an interconnected system
The OWL is a central component to our lone worker solution that always keeps you connected.
Our lone working management system, The OWL, is the central component to our eco-system.
This intelligent and intuitive web-based software connects all of our devices to a controlled system that links directly to either our Alarm Receiving Centre, localised alerts, (such as staff), your control room or a combined response of all three elements for different time periods.
Within The OWL, you will be able configure, set up and manage lone workers, their devices and alerts. Locate lone workers at anytime, customise escalation paths, understand device usage and provide insightful reports that aids auditing processes and is GDPR compliant.
The OWL will automatically begin to contact your designated escalation if the following happens:
A panic alarm has been raised from the device
Timers have not been cancelled within the set allocated time frame
If the device has detected no movement or has been tilted at a set angle for a period of time then it will activate alerts.
Yes
No
Understand how the data transmitted from your device is viewed within The OWL Portal
Have a clear view of how timers are being used on all devices from active to cancelled.
View battery power, usage & levels for all devices across the organisation and manage device allocations.
Understand what alerts have been raised through timers, fall activation, SOS and false alarms.
View lone worker locations by address and street information for quick reference by management teams and the ARC, and see how long lone workers have been in an area for. Customise to a room/zone and use beacons to provide pin point accuracy with real time data.
Know when people are entering and exiting dedicated virtual boundaries.
Check how often and for how long lone worker devices are being used and if they are being turned on.
Quickly pinpoint the exact whereabouts of lone workers within a 3m x 3m radius in real-time, to ensure they get the assistance they need in an emergency situation.
what3words is a mapping system that divides the world into 3m x 3m squares and assigns each square a unique combination of three words. This allows people to pinpoint precise locations simply by referencing three words, making it easy and convenient to communicate specific locations accurately, especially in remote areas or areas with poor signal.
When every second counts, pinpointing the precise location of an incident is crucial. Our what3words integration helps improve health and safety, enabling response teams to find and share exact locations of incidents, hazards and emergencies faster and more easily.When a lone worker raises an SOS alert, our Alarm Receiving Centre will be able to see their what3words address so they can quickly locate the lone worker and send an effective response if required. what3words locations are also available to view in The OWL Portal when an SOS alert is raised, so management teams can see exactly where a lone worker is if they need assistance.
The OWL has been designed to give you a detailed overview in understanding the well-being of your lone workers. It gives you greater control in managing your escalation hierarchy so in the event of an alert the appropriate response is sent rapidly.
Set how you want to escalate response paths. The OWL will contact each person as laid out in the system. This could look like the following:
Contact Manager 1
Contact Manager 2
And so on
Differing shift patterns means a more complex response path is a safer option
Localised alerts to staff in close range between 8am -5pm
Use the ARC to respond to out of hours alerts and alarms
Quicky and easily update the system to cater for escalation contacts who are:
On holiday for a set period of time
Off sick
Have left the organisation
Only for the first couple of weeks
Lone worker falls or presses the panic alert. The Device raises the alert.
The OWL directs the alert, in this instance directly to the Alarm Receiving Centre.
The trained operator handles the call. They can speak directly to you or will listen in to accurately and quickly assesses the situation to send the right help.
The operator will contact the correct response and send help. This will either be emergency services or your contacts which you have outlined in The OWL.
This illustration highlights how a response is managed directly by the ARC, once an alert is raised.
