The issues you are facing
Staff can for work long hours on their own without contact across multiple locations, both outdoors and indoors within areas of poor or non-existent signal. Or certain locations may have restrictions on what can be used eg neck worn, clean/sterile environments or ATEX.
Changing shift patterns could require different response paths. All of which need to be overseen and managed at all times.
LONEALERT'S lone worker management portal The OWL, can provide insightful data that provides clear answers to lone working problems, can solve any grievances, identifies training issues, can be used with current reporting systems and is GDPR compliant.
The nature of the work means there are lone workers at both ends of the spectrum (high to low risk) with different requirements. Changing shift patterns also require different response levels.
Certain sites (eg office blocks that cleaners work in) can have some areas of poor or non-existent signal making it difficult to stay in contact with and know locations of staff working alone.
Lone workers can spend a significant amount of time on their own with no contact with other staff or management.
Since COVID-19 hybrid working is now considered the norm, with many staff working from home. Although low risk, staff are still classed as lone workers, to which the company have a duty to care to protect.
Management need a system that is GDPR compliant and provides insightful data for auditing and training purposes.
The nature of employee's roles means they spend a significant amount of time outdoors. Having 4G/5G ready devices with multi network sim cards is essential to maintain coverage at all times.